These folks are great. From start to finish by listening to their advice and instructions we had a remarkably smooth experience. Yes it takes a bit of work to make sure the perimeter of the house was clear, open food removed or bagged and plants next to the house removed but all that meant a great job.
Larry's knowledge of the insects he is treating for is voluminous!! Who knew a spider could hold his breath for 24hrs!! He also helped us out with some fencing that needed to be un-nailed from the side of the house. A really professional guy. The staff I spoke to to schedule appointments in their office (Liz and Rita) were really friendly and went the extra distance to help me out.
Grace ("Dr. Fume") who managed the actual 'tenting team' was also a major standout. With 30+ years experience under her belt, the fact she was personable, caring and always available assuaged any concerns we may have had. She made sure the guys were careful around nearby plants and structures. Those guys sure make it look easy.
Went into this as a first timer with lots of trepidation but working with Preferred made it really go smoothly. Hats off to them.
Fred J. Costa Mesa - Yelp